EnthiosHub — Event Organizer Responsibilities
Version: 1.0 · Effective: [EFFECTIVE DATE] · organizer-support@enthioshub.com
This document summarizes the responsibilities of Organizers on EnthiosHub. It supplements and is read with the Organizer Agreement. In case of conflict, the Organizer Agreement prevails.
1. Accurate Listings#
Provide truthful, complete, non-misleading information about your Event: title, description, agenda, date/time, venue/mode, pricing, inclusions, eligibility, and refund policy.
2. Legality & Permissions#
Obtain and maintain all licences, permits, approvals, and insurance required for your Event (venue, safety, fire, police, municipal, entertainment/music, sector-specific). Comply with all Applicable Law.
3. Verification (KYC)#
Complete identity and bank verification through the Payment Partner before publishing paid Events and receiving settlements. Keep details current.
4. Delivery#
Deliver the Event as described. Communicate promptly and clearly with Attendees about any changes, delays, or cancellations.
5. Pricing, Fees & Taxes#
Set prices transparently. Charge, collect, and remit all applicable taxes (including GST) on ticket sales, and issue tax-compliant invoices where required. Understand that the Platform Fee is non-refundable.
6. Refunds & Cancellations#
Publish a clear refund/cancellation policy and honour it. Fund all refunds attributable to your Event. On cancellation or material change, offer refunds or acceptable alternatives.
7. Attendee Data Protection#
Use Attendee personal data received through the Platform only to deliver the Event. Act as an independent Data Fiduciary under the DPDP Act; keep data secure; do not sell or misuse it; delete when no longer needed.
8. Safety & Conduct#
Ensure a safe environment at your Event. Do not discriminate. Have appropriate arrangements for emergencies, crowd management, and (where relevant) minors participating via guardians/institutions.
9. Content & IP#
Ensure you own or are authorized to use all content you upload (logos, images, media, speaker likenesses). Do not infringe third-party rights.
10. No Fraud or Prohibited Events#
Do not list fake, misleading, unlawful, or prohibited Events, manipulate pricing, or misuse the Platform. Violations may result in unpublishing, fund freeze, suspension, and reporting to authorities.
11. Cooperation#
Cooperate with the Company on grievances, disputes, chargebacks, investigations, and lawful requests.
Review by a licensed advocate recommended before publication.
Questions About Our Legal Terms?
For any legal inquiries, data protection questions, or formal grievances, our designated Grievance Officer is available to assist you in compliance with the IT Rules, 2021.